{"id":332,"date":"2015-06-24T15:41:28","date_gmt":"2015-06-24T15:41:28","guid":{"rendered":"https:\/\/www.lojadofolclore.pt\/?page_id=332"},"modified":"2024-09-10T17:20:46","modified_gmt":"2024-09-10T17:20:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/lojadofolclore.pt\/en\/faqs\/","title":{"rendered":"Perguntas Frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"332\" class=\"elementor elementor-332\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0c2633 e-flex e-con-boxed e-con e-parent\" data-id=\"a0c2633\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a083269 elementor-widget elementor-widget-heading\" data-id=\"a083269\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PERGUNTAS FREQUENTES (F.A.Q.)\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3abc3a elementor-widget elementor-widget-text-editor\" data-id=\"d3abc3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Abaixo a lista das perguntas mais frequentes que recebemos na LojaDoFolclore.<\/strong><\/p><p><\/p><p><span style=\"color: var( --e-global-color-text ); text-align: var(--text-align); font-size: var(--proteo-base_font_size, 16);\">A Loja do Folclore \u00e9 o local onde todos os amantes do Folclore podem encontrar facilmente o que necessitam, bem como partilhar informa\u00e7\u00e3o valiosa dos seus conhecimentos, pequenas hist\u00f3rias e curiosidades sobre a Etnografia e o Folclore Portugu\u00eas.<\/span><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f62e492 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"f62e492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-258' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b62b953\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-b62b953 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6ad45ec328016\">O Direito de Livre Resolu\u00e7\u00e3o do Contrato<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Nos termos do Decreto-Lei n.\u00ba 24\/2014, de 14 de fevereiro, aplic\u00e1vel aos contratos celebrados \u00e0 dist\u00e2ncia, tem o direito de resolver livremente um novo contrato, sem indicar motivo, no prazo de 14 dias de calend\u00e1rio contados a partir da data em que adquira a posse f\u00edsica dos bens ou do dia em que adquira a posse f\u00edsica do \u00faltimo bem, no caso de v\u00e1rios bens encomendados numa \u00fanica encomenda e entregues separadamente, para proceder \u00e0 devolu\u00e7\u00e3o da sua encomenda.<\/p><h3>Resolu\u00e7\u00e3o do contrato: passo a passo<\/h3><ol><li>Descarregue o modelo de formul\u00e1rio abaixo.<\/li><li>Preencha com os seus dados (nome, morada completa e n\u00famero de encomenda).<\/li><li>Indique a data de celebra\u00e7\u00e3o do contrato e a data em que recebeu os artigos.<\/li><li>Assine o documento.<\/li><li>Envie o pedido:<\/li><\/ol><p>\u2013 por e-mail, para\u00a0<a href=\"mailto:lojadofolclore@lojadofolclore.pt\">lojadofolclore@lojadofolclore.pt<\/a><\/p><p>\u2013 pelos Correios, atrav\u00e9s de carta registada com aviso de rece\u00e7\u00e3o, para LDF LojaDoFolclore Unipessoal Ldf. Pra\u00e7a Salvador Alves Pereira Loja N2, 4970-442 Arcos de Valdevez.<\/p><p>Em alternativa,\u00a0contacte-nos atrav\u00e9s do 258 515 054 (rede fixa) ou 96 612 19 65 (rede m\u00f3vel), durante os dias \u00fateis, das 9 \u00e0s 13 e das 14 \u00e0s 19 horas.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-01a0388\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-01a0388 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6ad45ec332191\">A LojaDoFolclore aceita devolu\u00e7\u00f5es?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Quando receber a sua encomenda, verifique que todos os itens est\u00e3o em conformidade com aquilo que pediu.<\/p><p>Dada a natureza dos artigos da\u00a0<span id=\"eL_1_texto\"><span class=\"FSG_erroOrtografico\">LojaDoFolclore<\/span><\/span>\u00a0\u2013 estes sendo feitos\u00a0<span id=\"eL_2_texto\"><span class=\"FSG_erroSintatico\">\u00e0<\/span><\/span>\u00a0m\u00e3os \u2013 h\u00e1 a rara\u00a0<span id=\"eL_3_texto\"><span class=\"FSG_erroOrtografico\">possiblidade<\/span><\/span>\u00a0de algumas medidas necessitarem de ajuste.<\/p><p>Neste caso pedimos que nos contacte, para que possamos fazer todos os poss\u00edveis para rectificar a situa\u00e7\u00e3o.<\/p><p>Qualquer devolu\u00e7\u00e3o dever\u00e1 ser efectuada para a seguinte morada:<\/p><p><span id=\"eL_4_texto\"><span class=\"FSG_erroOrtografico\">LDF<\/span><\/span>\u00a0\u2013\u00a0<span id=\"eL_5_texto\"><span class=\"FSG_erroOrtografico\">LojadoFolclore<\/span><\/span>, Unipessoal\u00a0<span id=\"eL_6_texto\"><span class=\"FSG_erroOrtografico\">Lda<\/span><\/span><br \/>Pra\u00e7a Salvador Alves Pereira, Loja\u00a0<span id=\"eL_7_texto\"><span class=\"FSG_erroOrtografico\">N\u00ba2<\/span><\/span><br \/>4970-442 Arcos de Valdevez<br \/>Portugal<\/p><p>Na devolu\u00e7\u00e3o dever\u00e1 incluir:<\/p><ul><li>Item original, ou conjunto de itens<\/li><li>Nota a explicar o que est\u00e1 errado<\/li><li>Nota a explicar o que deseja que seja alterado, ou caso deseje a devolu\u00e7\u00e3o do dinheiro<\/li><\/ul><p>Por favor tenha em considera\u00e7\u00e3o que arranjos ou cria\u00e7\u00e3o de novos itens poder\u00e1 demorar algum tempo. Tentaremos ser\u00a0<span id=\"eL_8_texto\"><span class=\"FSG_erroSintatico\">o mais breves poss\u00edveis<\/span><\/span>\u00a0contudo devolu\u00e7\u00f5es podem demorar at\u00e9 2 semanas a processar.<\/p><p>Adicionalmente, informa\u00e7\u00f5es sobre o Direito de Livre Resolu\u00e7\u00e3o nos termos do Decreto-Lei N.\u00ba24\/2014, de 14 de Fevereiro poder\u00e1 ser encontrada na sec\u00e7\u00e3o de Devolu\u00e7\u00f5es e Direito de Livre Resolu\u00e7\u00e3o do Contrato das\u00a0<a href=\"https:\/\/lojadofolclore.pt\/termos-condicoes-gerais-venda\/\">Condi\u00e7\u00f5es Gerais.<\/a><\/p><p>Em caso de qualquer d\u00favida, por favor entre em contacto connosco.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-6be46bb\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-6be46bb uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6ad45ec332200\">A minha encomenda ser\u00e1 bem embalada?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Certamente! Temos todo o cuidado no embalamento das encomendas utilizando sempre material de prote\u00e7\u00e3o e embalamento para prevenir qualquer dano durante a expedi\u00e7\u00e3o.<\/p><p>Contudo, mesmo com os cuidados acrescidos da nossa parte poder\u00e1 haver raras excep\u00e7\u00e3os nas quais o processo de envio danifica os artigos. Nestes raros casos estamos totalmente dispon\u00edveis a retificar a situa\u00e7\u00e3o de imediato sendo apenas necess\u00e1rio que entre em\u00a0<a href=\"http:\/\/ldf.local\/contactos\/\">contacto<\/a>\u00a0conosco!<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-4d49801\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-4d49801 uael-question-span\" tabindex=\"0\" id=\"uael-faq-4-6ad45ec332233\">A LojaDoFolclore faz envios internacionais? Quanto custa?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>A LojaDoFolclore faz envios para qualquer parte do mundo.<\/p><p>Poder\u00e1 encomendar e pedir a entrega em qualquer lugar e para qualquer lugar.<\/p><p>Os custos de envio variam significativamente consoante o\u00a0<strong>peso, destino e rapidez de entrega<\/strong>.<\/p><p>N\u00e3o temos forma de calcular previamente os custos de envio, contudo enviamos sempre um or\u00e7amento ao cliente para este aprovar os custos antes de ser enviada qualquer encomenda.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-ab4f4b5\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-ab4f4b5 uael-question-span\" tabindex=\"0\" id=\"uael-faq-5-6ad45ec332264\">Quais s\u00e3o os custos de envio?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Todos os artigos vendidos na LojaDoFolclore s\u00e3o expedidos de Portugal.<\/p><p>Os pre\u00e7os e custos de envio variam consideravelmente, dependendo principalmente do peso da encomenda bem como do pa\u00eds de destino e tempo de entrega.<\/p><p>Normalmente para a europa usamos a CTT Expresso, enquanto para o resto do mundo a DHL \u00e9 o nosso parceiro preferencial.<\/p><p>Em cada encomenda a LojaDoFolclore tentar\u00e1 encontrar a solu\u00e7\u00e3o mais econ\u00f3mica e otimizada para o envio, enviando este custo para o cliente aprovar no momento de or\u00e7amenta\u00e7\u00e3o.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f0ebb22\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-f0ebb22 uael-question-span\" tabindex=\"0\" id=\"uael-faq-6-6ad45ec332296\">Como posso pagar a minha encomenda?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>A LojaDoFoclore aceita pagamentos por:<\/p><ul><li>Cart\u00e3o de Cr\u00e9dito (via PayPal)<\/li><li>Transfer\u00eancia banc\u00e1ria<\/li><li>Refer\u00eancia Multibanco (Multibanco ou \u201chomebanking\u201d Nacional)<\/li><li>Contra Reembolso (apenas para envios do territ\u00f3rio\u00a0Ib\u00e9rico)<\/li><li>Paypal<\/li><li>Skrill<\/li><li>Dinheiro<\/li><\/ul><p>Para mais informa\u00e7\u00e3os visite a p\u00e1gina de informa\u00e7\u00e3o:\u00a0<a href=\"https:\/\/lojadofolclore.pt\/termos-condicoes-gerais-venda\/\">M\u00e9todos de Pagamento<\/a><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-644397f\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-644397f uael-question-span\" tabindex=\"0\" id=\"uael-faq-7-6ad45ec3322c5\">Posso alterar a minha encomenda ap\u00f3s esta ser colocada?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>\u00c9 poss\u00edvel alterar a morada de entrega se a sua encomenda n\u00e3o tiver sido ainda expedida (nota, as encomendas s\u00e3o enviadas normalmente 24 horas ap\u00f3s receber a notifica\u00e7\u00e3o de Controlo de Qualidade e Embalamento).\u00a0Se necessitar de alterar a morada de entrega, por favor entre em\u00a0<a href=\"http:\/\/ldf.local\/contactos\/\">contacto<\/a>\u00a0conosco e tentaremos ajudar o melhor poss\u00edvel<\/p><p>De salientar que as altera\u00e7\u00f5es de morada poder\u00e3o implicar custos diferentes dos or\u00e7amentados, pelo que a LojaDoFolclore reserva o direito de cobrar a diferen\u00e7a entre o valor or\u00e7amentado e o custo de expedi\u00e7\u00e3o para a nova morada. Naturalmente o cliente ter\u00e1 a decis\u00e3o final neste custo e ser\u00e1 apenas aplicado ap\u00f3s sua aprova\u00e7\u00e3o.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-deffc81 e-flex e-con-boxed e-con e-parent\" data-id=\"deffc81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0934b92 elementor-widget elementor-widget-heading\" data-id=\"0934b92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Caso tenha alguma d\u00favida, por favor entre em contacto! <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee3e3f elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"2ee3e3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contacto - TC\" aria-label=\"Contacto - TC\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"332\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2ee3e3f\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Perguntas Frequentes\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"332\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nome\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_11f6c2c elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_11f6c2c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_11f6c2c]\" id=\"form-field-field_11f6c2c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMensagem\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Mensagem\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PERGUNTAS FREQUENTES (F.A.Q.)\u200b Abaixo a lista das perguntas mais frequentes que recebemos na LojaDoFolclore. A Loja do Folclore \u00e9 o local onde todos os amantes do Folclore podem encontrar facilmente o que necessitam, bem como partilhar informa\u00e7\u00e3o valiosa dos seus conhecimentos, pequenas hist\u00f3rias e curiosidades sobre a Etnografia e o Folclore Portugu\u00eas. O Direito de<a class=\"more-link\" href=\"https:\/\/lojadofolclore.pt\/en\/faqs\/\">Ler Mais \u27f6<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"class_list":["post-332","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Perguntas Frequentes<\/title>\n<meta name=\"description\" content=\"PERGUNTAS FREQUENTES (F.A.Q.)\u200b Abaixo a lista das perguntas mais frequentes que recebemos na LojaDoFolclore.A Loja do Folclore \u00e9 o local onde todos os\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lojadofolclore.pt\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas Frequentes\" \/>\n<meta property=\"og:description\" content=\"PERGUNTAS FREQUENTES (F.A.Q.)\u200b Abaixo a lista das perguntas mais frequentes que recebemos na LojaDoFolclore.A Loja do Folclore \u00e9 o local onde todos os\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lojadofolclore.pt\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"LDF - LojaDoFolclore\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lojadofolclore\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-10T17:20:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@LojaDoFolclore\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lojadofolclore.pt\/en\/faqs\/\",\"url\":\"https:\/\/lojadofolclore.pt\/en\/faqs\/\",\"name\":\"Perguntas Frequentes\",\"isPartOf\":{\"@id\":\"https:\/\/lojadofolclore.pt\/#website\"},\"datePublished\":\"2015-06-24T15:41:28+00:00\",\"dateModified\":\"2024-09-10T17:20:46+00:00\",\"description\":\"PERGUNTAS FREQUENTES (F.A.Q.)\u200b Abaixo a lista das perguntas mais frequentes que recebemos na LojaDoFolclore.A Loja do Folclore \u00e9 o local onde todos os\",\"breadcrumb\":{\"@id\":\"https:\/\/lojadofolclore.pt\/en\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/lojadofolclore.pt\/en\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/lojadofolclore.pt\/en\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/lojadofolclore.pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Perguntas Frequentes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/lojadofolclore.pt\/#website\",\"url\":\"https:\/\/lojadofolclore.pt\/\",\"name\":\"LDF - 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